Last updated: October 9, 2026
Quality Valve, Inc. (“Quality Valve,” “we,” “us”) respects your privacy. This Privacy Policy explains what personal information we collect through https://qualityvalve.com (the “Site”) and when you contact us, how we use it, and the choices you have.
Information We Collect
Information you give us. When you use our contact or quote request forms, email us, or call us, we collect the information you provide, such as your name, company, email address, phone number, and the details of your request, including part numbers, quantities, and shipping destination.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain technical information, including your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit. This information comes from server and security logs and from Google Analytics. See our Cookie Policy for details.
How We Use Information
- To respond to your inquiries and prepare quotes
- To process and fulfill orders and communicate with you about them
- To operate, maintain, and improve the Site
- To protect the Site and our business against spam, fraud, and security threats
- To understand how visitors use the Site, in aggregate
- To comply with legal obligations, including trade and export regulations
We do not sell your personal information, and we do not use it for third-party advertising.
How We Share Information
We share personal information only as needed to run our business and the Site:
- Service providers that operate on our behalf, including website hosting and security (such as Cloudflare), email delivery, Google Analytics, Google reCAPTCHA, and Akismet spam filtering (provided by Automattic), which screens form submissions for spam
- Legal and safety reasons, when required by law or legal process, or to protect the rights, property, or safety of Quality Valve, our customers, or others
- Business transfers, in connection with a merger, acquisition, financing, or sale of all or part of our business
Data Retention
We keep personal information for as long as needed for the purposes described in this policy, including to maintain business and transaction records and to meet legal, tax, and accounting requirements. Analytics data is retained according to our Google Analytics settings.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
International Visitors
Quality Valve is based in the United States, and information collected through the Site is processed and stored in the United States. If you visit from another country, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Your Rights and Choices
Depending on where you live, including the United Kingdom, the European Economic Area, and certain U.S. states, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to or restrict certain processing
- Request a copy of your information in a portable format
To make a request, contact us using the information below. We may need to verify your identity before responding. If you are in the UK or EEA, you also have the right to lodge a complaint with your local data protection authority.
You can control cookies through your browser settings, as described in our Cookie Policy. You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us.
Children’s Privacy
The Site is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from children.
Links to Other Websites
The Site may link to other websites, including manufacturer websites and our affiliated companies. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Your continued use of the Site after an update means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Quality Valve, Inc.
1541 E. I-65 Service Rd. S.
Mobile, Alabama 36606
Email: [email protected]
Phone: (251) 476-1045